Welcome
to the
Taboola Payments Hub
North America
We pay all our North American publishers via Payoneer. Payoneer is an online payments platform that facilitates the transfer of funds from Taboola to publisher bank accounts.
All new publishers to Taboola receive a link to set up their accounts in Payoneer. Once registration is completed, Taboola is able to pay revenue to your bank account via the Payoneer platform.
Failure to register will result in missed payments.
REGISTRATION
Where can I find my registration link?
We send all registration links to publishers over email. We send these at the same time as your codes.
The email is titled (IMPORTANT) Sign up for your Taboola Payment. Check your inbox to locate this email and link.
What happens when I register to Payoneer?
Once Payoneer has reviewed your registration, you will receive a confirmation email that everything is set up and ready to go. As part of the registration, you will receive a link to complete your W-9 tax form.
Sometimes, Payoneer will require additional information or documentation to complete the registration. Be mindful of these communications and respond promptly. Until documents have been submitted and approved, Taboola is unable to transfer your earnings.
If you are unsure whether your registration is complete, please let us know, and we can check.
I made a mistake in my registration, what should I do?
If you make a mistake when registering, you should contact Payoneer to make the corrections. We are unable to resend a new registration link.
PAYMENT SCHEDULE AND TERMS
Payment Schedule
We issue your first payment 45 days after the end of the month that you launched with Taboola. For example, if you launched on January 1st, payment would be issued 45 days after the end of the month—in this case March 15th. Similarly, if you launched on January 25th, your first payment would also be on March 15th.
We then pay every 30 days on the 15th of each month. In the above case, the next payment would be April 15th, and you would receive February’s revenue.
Please make a note of your launch date and scheduled first payment date.
Payment Methods
We can only facilitate payments via Payoneer. We work with Payoneer to ensure that revenues are processed exactly as indicated in Backstage, without any deduction or transfer fees. We are unable to transfer your funds directly or via Paypal. If you are unable to work with Payoneer, please let us know.
Currencies
Your Backstage revenue will likely be in USD. Once you get started, we won’t be able to change the currency.
If your bank account is in another currency, we will still be able to pay your earnings. When you sign up to Payoneer, you are asked whether you would like Payoneer or your bank to convert the amount into your local bank account currency.
Why haven’t I been paid?
The vast majority of our publishers get their payments on time each month. However, when a publisher has not been paid, it is likely due to the below reasons:
Did you sign up to Payoneer? Please make sure you activate your Payoneer link and complete registration.
Did you complete your W-9 Tax Form? Check your Payoneer account and any emails from Payoneer. Ensure this is completed.
Do you have to submit information to Payoneer’s Verification Center? Sometimes Payoneer requires more information to either activate or maintain your account. Until documentation has been sent and approved, Payoneer may pause payments to your account.
If you have still not received your payment, contact the team via Backstage, who will investigate the problem.
YOUR PAYONEER ACCOUNT
I already have my bank account details registered with Payoneer, can I add Taboola as a funding source?
Yes, you can add Taboola as a funding source to an existing Payoneer account. After clicking your registration link from Taboola, select “Already Have a Payoneer Account.”
You will be prompted to enter your Payoneer email username and password. Once completed, you should see Taboola under Funding Sources in your Payoneer account.
If you have completed the registration as a new user, but wish to link Taboola to an existing account (which you own), you must contact Payoneer to request such a change.
Payee ID
In the Funding Sources section of your Payoneer account, you should see Taboola as a source. By clicking on this, you should see your Funding Source details, which includes your Payee ID and Bank account details.
Your Payee ID is normally the name of your account in Taboola Backstage and the Backstage ID, which is a series of numbers. For example, mywebsite.1234567
When making a payment enquiry to Taboola it is helpful to provide your Payee ID to speed up the investigation.
Customer ID
This is the Payoneer Account number. This has nothing to do with Taboola. When communicating with Payoneer, you may need to submit or confirm this number. You can see it in your Payoneer account dashboard.
Need help with Payoneer?
For any assistance with using the Payoneer platform, you should contact Payoneer or visit their Support Center. If your query is not directly related to your Taboola payments, Taboola is unable to help.
You can find their Support Center here.
Or you can Contact Payoneer here.
CHANGING YOUR BANK ACCOUNT
Changing your Payoneer or Bank Account
Once your account and bank details have been registered with Payoneer, you won’t be able to send Taboola funds to another Payoneer or bank account on your own. You will need to contact either Payoneer or Taboola.
Are you the owner of the new bank account?
If you are the owner of the new account, you will need to contact Payoneer to request such changes.
Paying a different individual or company?
If you wish to pay a different individual or company, you will need to contact Taboola to update your agreement terms.
Contact the team via Backstage to let us know you are looking to transfer ownership to a different person or company. This also applies to publishers selling their digital properties.
FAQs
Frequently Asked Questions and Answers
We issue your first payment 45 days after the end of the month that you launched with Taboola. For example, if you launched on January 1st, payment would be issued 45 days after the end of the month—in this case March 15th. Similarly, if you launched on January 25th, your first payment would also be on March 15th.
We then pay every 30 days on the 15th of each month. In the above case, the next payment would be April 15th, and you would receive February’s revenue.
Please make a note of your launch date and scheduled first payment date.
The vast majority of our publishers get their payments on time each month. However, when a publisher has not been paid, it is likely due to the below reasons:
Did you sign up to Payoneer? Please make sure you activate your Payoneer link and complete registration.
Did you complete your W9 Tax Form? Check your Payoneer account and any emails from Payoneer. Ensure this is completed.
Do you have to submit information to Payoneer’s Verification Center? Sometimes Payoneer requires more information to either activate or maintain your account. Until documentation has been sent and approved, Payoneer may pause payments to your account.
If you have still not received your payment, contact the team via Backstage who will investigate the problem.
Yes, we can only facilitate payments via Payoneer. We are unable to transfer your funds directly or via Paypal. If you are unable to work with Payoneer, please let us know.
You can find the W9 form in your Payoneer account. If you haven’t received one (either in your account or over email), please contact Payoneer.
No, Taboola doesn’t require you to submit your own invoices each month.
You can find their Support Center here.
Or you can contact Payoneer here.
Depending on whether you are the owner of the new bank account, you will need to contact either Payoneer or Taboola.
Are you the owner of the new bank account?
If you are the owner of the new account, you will need to contact Payoneer to request such changes.
Paying a different individual or company?
If you wish to pay a different individual or company, you will need to contact Taboola to update your agreement terms. You can contact us via Backstage.
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