Welcome
to the
Taboola Payments Hub
INDIA
We pay all our Indian publishers via Payoneer. Payoneer is an online payments platform that facilitates the transfer of funds from Taboola to publisher bank accounts.
All new publishers to Taboola receive a link to set up their accounts in Payoneer. Once registration is completed, Taboola is able to pay revenue to your bank account via the Payoneer platform.
Failure to register will result in missed payments.
REGISTRATION
Where can I find my registration link?
We send all registration links to publishers over email. We send these at the same time as your codes.
The email is titled (IMPORTANT) Sign up for your Taboola Payment. Check your inbox to locate this email and link.
What happens when I register to Payoneer?
Once Payoneer has reviewed your registration, you will receive a confirmation email that everything is set up and ready to go.
Sometimes, Payoneer will require additional information or documentation to complete the registration. Be mindful of these communications and respond promptly. Until documents have been submitted and approved, Taboola is unable to transfer your earnings.
If you are unsure whether your registration is complete, please let us know, and we can check.
I made a mistake in my registration, what should I do?
If you make a mistake when registering, you should contact Payoneer to make the corrections. We are unable to resend a new registration link.
Submitting PAN details
All publishers operating in India must submit their PAN details and documentation. You must submit this Vendor Form to complete your registration and ensure you get paid on time.
Here, you must submit the following information:
PAN number + copy of PAN document
Declare MSME status + Upload MSME certificate (if applicable)
Declare GST status + upload certificate (if applicable)
GST (Goods and Services Tax)
Are you registered for GST?
YES
You must upload the certificate to your Vendor Form. You must also send invoices to Taboola each month in order to get paid.
NO
You must declare you are not registered in our Vendor Form. Non-GST publishers do not need to submit monthly invoices.
PAYMENT SCHEDULE AND TERMS
Payment Schedule
We issue your first payment 45 days after the end of the month that you launched with Taboola. For example, if you launched on January 1st, payment would be issued 45 days after the end of the month—in this case March 15th. Similarly, if you launched on January 25th, your first payment would also be on March 15th.
We then pay every 30 days on the 15th of each month. In the above case, the next payment would be April 15th, and you would receive February’s revenue.
Please make a note of your launch date and scheduled first payment date.
Payment Methods
We can only facilitate payments via Payoneer. We work with Payoneer to ensure that revenues are processed exactly as indicated in Backstage, without any deduction or transfer fees. We are unable to transfer your funds directly or via Paypal. If you are unable to work with Payoneer, please let us know.
Currencies
Your Backstage revenue will likely be in either USD or INR. Once you get started, we won’t be able to change the currency.
Your invoices also reflect the currency in Backstage.
If your bank account is in another currency, we will still be able to pay your earnings. When you sign up to Payoneer, you are asked whether you would like Payoneer or your bank to convert the amount into your local bank account currency.
Why haven’t I been paid?
The vast majority of our publishers get their payments on time each month. However, when a publisher has not been paid, it is likely due to the below reasons:
Did you sign up to Payoneer? Please make sure you activate your Payoneer link and complete registration.
Do you have to submit information to Payoneer’s Verification Center? Sometimes Payoneer requires more information to either activate or maintain your account. Until documentation has been sent and approved, Payoneer may pause payments to your account.
Did you complete the Vendor Form? Submitting your PAN and declaring your GST status is required to get your payments.
GST Customer – Did you submit your invoice correctly and on time? If you have missed the end of the month deadline or not included all the required information, your payment will be delayed.
Has the Payee changed? If you are in the process of paying a new entity, we need to ensure that Payoneer, PAN and Invoice all have the new details included for us to process payment.
If you have still not received your payment, contact the team via Backstage, who will investigate the problem.
INVOICING
The Invoice
The invoice must be physical (sent to the Taboola Finance’s office address), OR can be sent over email with a Digital Signature Certificate (DSC). It must include all correct details to be approved.
Taboola should receive the invoice before the end of the next month to get paid in the following month. For example, June’s invoice must be with the Taboola Finance team by 31 July in order to get paid in August (for June revenue). If this arrives late, the June revenue won’t be paid.
Information to include on the invoice
You must ensure that the following information is visible on your invoice:
Entity Name
Entity Address
State
Pin Code
GST
PAN
Bill to:
Taboola India Private Limited
100, Babar Road
Opposite Hotel Lalit
New Delhi – 110001
GSTIN: 07AAFCT1716Q1ZY
Place of supply: New Delhi
Invoice Number (001 = 1st Invoice, 002 = 2nd Invoice)
Invoice Date
Servicing Account Code – 998365
Relevant GST amount
Signature
Taboola Finance Address
For physical invoices:
Taboola India Private Limited
100, Babar Road
Opposite Hotel Lalit
New Delhi – 110001
GSTIN: 07AAFCT1716Q1ZY
Place of supply: New Delhi
For signed DSC invoices:
Help with Invoices?
Taboola offers an invoice template that includes all the required details. If it’s more convenient, please use this template.
The First Invoice
It is advised to send the first invoice over email so we check that all details are included and correct. Once approved, you must send the physical or signed DSC copy to ensure payment.
Approving Payment
Before we can approve any payments, we check that the entity/ payee matches on all documentation – Payoneer, PAN and Invoice (if applicable). Any discrepancies will be raised by Taboola Finance directly to our publishers.
YOUR PAYONEER ACCOUNT
I already have my bank account details registered with Payoneer, can I add Taboola as a funding source?
Yes, you can add Taboola as a funding source to an existing Payoneer account. After clicking your registration link from Taboola, select “Already Have a Payoneer Account.”
You will be prompted to enter your Payoneer email username and password. Once completed, you should see Taboola under Funding Sources in your Payoneer account.
If you have completed the registration as a new user, but wish to link Taboola to an existing account (which you own), you must contact Payoneer to request such a change.
Payee ID
In the Funding Sources section of your Payoneer account, you should see Taboola as a source. By clicking on this, you should see your Funding Source details, which includes your Payee ID and Bank account details.
Your Payee ID is normally the name of your account in Taboola Backstage and the Backstage ID, which is a series of numbers. For example, mywebsite.1234567
When making a payment enquiry to Taboola it is helpful to provide your Payee ID to speed up the investigation.
Customer ID
This is the Payoneer Account number. This has nothing to do with Taboola. When communicating with Payoneer, you may need to submit or confirm this number. You can see it in your Payoneer account dashboard.
Need help with Payoneer?
For any assistance with using the Payoneer platform, you should contact Payoneer or visit their Support Center. If your query is not directly related to your Taboola payments, Taboola is unable to help.
You can find their Support Center here.
Or you can Contact Payoneer here.
CHANGING YOUR BANK ACCOUNT
Once your account and bank details have been registered with Payoneer, you won’t be able to send Taboola funds to another Payoneer or bank account on your own. You will need to contact either Payoneer or Taboola.
Are you the owner of the new bank account?
If you are the owner of the new account, you will need to contact Payoneer to request such changes.
Paying a different individual or company?
If you wish to pay a different individual or company, you will need to contact Taboola to update your agreement terms.
Contact the team via Backstage to let us know you are looking to transfer ownership to a different person or company. This also applies to publishers selling their digital properties.
FAQs
Frequently Asked Questions and Answers
We issue your first payment 45 days after the end of the month that you launched with Taboola. For example, if you launched on January 1st, payment would be issued 45 days after the end of the month—in this case March 15th. Similarly, if you launched on January 25th, your first payment would also be on March 15th.
We then pay every 30 days on the 15th of each month. In the above case, the next payment would be April 15th, and you would receive February’s revenue.
Please make a note of your launch date and scheduled first payment date.
The vast majority of our publishers get their payments on time each month. However, when a publisher has not been paid, it is likely due to the below reasons:
Did you sign up to Payoneer? Please make sure you activate your Payoneer link and complete registration.
Do you have to submit information to Payoneer’s Verification Center? Sometimes Payoneer requires more information to either activate or maintain your account. Until documentation has been sent and approved, Payoneer may pause payments to your account.
Did you complete the Vendor Form? Submitting your PAN and declaring your GST status is required to get your payments.
GST Customer – Did you submit your invoice correctly and on time? If you have missed the end of the month deadline or not included all the required information, your payment will be delayed.
Has the Payee changed? If you are in the process of paying a new entity, we need to ensure that Payoneer, PAN and Invoice all have the new details included for us to process payment.
If you have still not received your payment, contact the team via Backstage, who will investigate the problem.
Yes, we can only facilitate payments via Payoneer. We are unable to transfer your funds directly or via Paypal. If you are unable to work with Payoneer, please let us know.
You can complete a Vendor form and attach the necessary documents here.
It depends. If you are registered to GST you must upload the certificate to your vendor form and send invoices each month to Taboola in order to get paid. Learn more about invoices here.
If you are not registered to GST, you do not need to submit invoices.
You can find out all of the information you need to include on your invoice here.
Yes, if you prefer to use a template, you can find one here.
You can find their Support Center here.
Or you can contact Payoneer here.
Depending on whether you are the owner of the new bank account, you will need to contact either Payoneer or Taboola.
Are you the owner of the new bank account?
If you are the owner of the new account, you will need to contact Payoneer to request such changes.
Paying a different individual or company?
If you wish to pay a different individual or company, you will need to contact Taboola to update your agreement terms. You can contact us via Backstage.
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